Refund Policy

Last Updated: December 20, 2024

Our Commitment

We want you to be satisfied with Lead Sniper. However, due to the digital nature of our service, refunds are handled on a case-by-case basis.

Refund Eligibility

You MAY be eligible for a refund if:

• Technical issues prevented you from using the app for more than 48 hours
• You were charged incorrectly or double-billed
• Service was not delivered as described (e.g., no leads appeared in your feed)
• Request is made within 7 days of purchase

You are NOT eligible for a refund if:

• You changed your mind or found another service
• You didn't find suitable job opportunities (leads vary)
• Clients didn't respond to your applications
• You cancelled after 7 days of active use
• Your account was terminated for Terms violation

Refund Process

1. Contact Support: Email leadsniperhelp@gmail.com with:
   • Your registered email/phone
   • Transaction ID / UPI Reference Number
   • Reason for refund request
   • Screenshots (if applicable)
2. Review Period: We'll investigate within 3-5 business days.
3. Decision: You'll receive email notification of approval/denial.

Processing Time:

• • UPI (India): 5-7 business days
• • Card/Dodo Payments: 7-10 business days

Partial Refunds

We do not offer prorated refunds for:

• Unused subscription time
• Cancellations mid-billing cycle

If you cancel, you retain access until the current billing period ends.

UPI Payment Verification

For UPI payments in India:

• Verification can take 24-48 hours
• If your transaction failed but money was deducted, refunds are automatic within 7 days
• Submit your UPI Transaction ID for faster processing